Can 360 Assessments Help Your Hospital?

Posted by Paul O'Keefe on Apr 4, 2019 1:12:49 PM

Your hospital relies on nurse managers and administrative leaders. These individuals keep departments running efficiently, ensure patient satisfaction, and allow your hospital to grow.360 assessments for hospital leaders

Because leaders are so important, invest in regular assessments. Give your leaders the insights they need to create and implement a personal and professional development strategy that equips them to perform to their full potential.

Comprehensive 360 assessments for hospitals offer helpful information and encourages leaders to embrace beneficial short-term and long-term changes.

Consider the benefits of 360 assessments and discern if this tool can help your hospital and its leaders succeed.

What Are 360 Assessments For Hospitals?

A feedback tool, 360 assessments measure the skills and weaknesses of your hospital’s nurse managers and administrative leaders.

An individual’s supervisor, peers, colleagues, and patients are invited to complete an assessment and share honest feedback about the individual’s professional skills and competencies, effectiveness, leadership, influence, and other strengths and weaknesses.

The 360 assessment results provide a starting point for supervisors and nurse managers or administrative leaders to create goals and strategies that help the individual become a better leader in your hospital. With the comprehensive results, individuals discover which skills and efficiencies they have mastered and the areas in which they need additional development.

For example, individuals may discover that they do a great job of listening but need to make faster decisions. This insight strengthens your leaders and helps your hospital deliver the best possible service now and into the future.

Why Do You Need 360 Assessments For Hospitals?

Leaders in your hospital spend the majority of their time managing people. These individuals may oversee employee hiring, training, and firing, handle patient satisfaction, and decide how to run their department. Your hospital's reputation, success, and growth depend on nurse managers and administrative leaders, so you need these individuals to do the best job possible.

Managers and leaders may not have time for self-evaluation, though. As such, they may be unaware of the areas in which they excel. Likewise, they may be unaware of practices, attitudes, or behaviors that affect their ability to do their job and lead others well.

While you could wait for the individual’s annual review and discuss strengths and weaknesses then, an assessment provides real-time feedback. Supervisors, colleagues, peers, and patients receive the opportunity to identify an individual’s strengths and weaknesses.

The information revealed through 360 assessments for hospitals helps the individual celebrate what he or she does right and correct or improve deficiencies.

5 Benefits Of 360 Assessments For Hospitals

A 360 assessment gives your hospital’s leaders insights that guide them into greater awareness.

When deciding if you should implement 360 assessments for hospitals, consider several benefits.

1. Grow Your Hospital

To expand, your hospital needs to serve more patients, and this future growth depends in part on your leaders. Nurse managers and administrative staff can inspire or frustrate the nurses and staff who provide patient care.

With solid feedback from various sources, your leaders know exactly where they need to make improvements. As a result of leadership development, your hospital grows.

2. Reduce Employee Turnover

A high employee turnover rate affects morale, productivity, and profits. Often, employees blame leaders for their decision to leave, though.

You could potentially lower turnover rates and boost your hospital’s efficiency when you give 360 assessments to your nurse managers and administrative leaders. The results guide leadership development, improve the quality of your leaders, and ultimately reduce costly employee turnover.

3. Strengthen Communication

High-quality leaders listen carefully, respond kindly, and share concisely. These communication tools enhance relationships and reduce mistakes.

Discover how your nurse managers and administrative leaders communicate, and you can ensure everyone’s on the same page. Clear communication channels support your hospital’s day-to-day operations and contribute to its success.

4. Enhance Employee Productivity

Nurse managers and administrative leaders set the tone for other employees. Nurses and other staff will often mimic the way your leaders behave, treat others, and do their jobs. That’s why you need productive leaders who inspire, trust and motivate their staff.

Use 360 assessments for hospitals to determine if your leaders are setting a good example and leading well. Assessment results reveal details about an individual’s efficiency, productivity, and skills.

With this information, you can help your leaders make positive changes and inspire their staff members to do the same. Over time, your hospital will become more productive.

5. Improve Leader Likeability

It’s true that nurse managers and administrative leaders typically have a reputation for toughness. However, these leaders should also be approachable, friendly, and respected.

Overall, you want strong leaders who motivate, support and supervise employees rather than create resentment, frustration, or anger.

Through assessments, discover how the hospital staff members feel about their leaders. A few attitude tweaks or behavior changes may be all it takes to shift a leader’s likeability, which can reduce turnover, boost employee satisfaction, and improve patient care.

When Not To Use 360 Assessments For Hospitals

Although 360 assessments are beneficial, there are times when your hospital will not want to implement this valuable tool.

See that the following five conditions are in place before you administer 360 assessments for hospitals. Otherwise, you limit the effectiveness of the assessments.

  1. Administer assessments via a trained coach who understands the process and will oversee it properly.
  2. Make sure the assessed nurse managers and administrative leaders are prepared to change and grow.
  3. Create a developmental plan that utilizes information from the assessment results. This plan will include actionable strategies and measurable goals.
  4. Review progress regularly. Ensure your leaders are making the recommended improvements.
  5. Incorporate other tools as needed, including annual reviews, regular goal meetings, and daily check-ins.

Improving Leadership With 360 Assessments For Hospitals

To discern if your hospital will benefit from 360 assessments, consider the benefits and costs.

In general, this appraisal tool will help you improve your nurse managers and administrative leaders, which benefits the rest of your staff and your patients.

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