Generally, we write for business owners and human resources personnel. Not this time. This article is for people searching for a promising job or who want to move up the ranks in their current company.
Ken Blanchard once stated: “Feedback is the breakfast of champions.” This holds true and is essential for any endeavor, whether athletics, business or academia.
Feedback is necessary to adjust the rudder of your organization's "ship." The more feedback you give and receive, as long as it’s quality feedback, the better for your employees and for your organization.
Quality feedback increases worker engagement, which increases productivity. In fact, companies with engaged employees outperformed those with disengaged employees by 202%.
With the professional and personal growth of employees in your hands, you have a lot of responsibility - not just to your company but to the people within it. Of course the development of your employees is important, particularly with the influx of millennials into the workplace.
In fact, one source states that 35% of millennials feel that quality employee training and development programs are one of the most desirable qualities in the workplace. Having a high-quality training program is a desirable thing; however, the lack of such a program can cause trouble. According to go2HR, 40% of workers leave their positions in the first year due to poor workplace training.
Do you have an ethics problem in your organization? Or maybe the ethics of your workers is acceptable but you want to improve them? Perhaps your organization only has a few areas that need to be targeted. The reasons that leaders of an organization would choose to implement ethics training are varied.
The best reason is that good ethics is simply good business.
The opposite is also true: Bad ethics is bad business. In fact, over 50% of the largest corporate bankruptcies have occurred because of unethical practices. If that isn’t bad enough, in 2011 these bankruptcies totaled $1.228 trillion or close to 10% of the United States GDP. No business can afford unethical practices.
Every organization should invest in the development of its employees. Whether it’s called employee development, professional growth or leadership development, it all boils down to the same issue:
How do you develop and grow your employees to become better employees and strong leaders?
Employee development management ranges from developing their leadership potential to training them to manage their time more wisely and productively. If you haven't dedicated enough time, energy and funds toward employee development management you’re doing your company and your employees a great disservice.
Customer service matters. Even in our time of technology, convenience and competition among several companies offering the same product, customer service matters. Some would argue that it matters more now than in the past especially because of competition.
No matter the product or service, you can count on other companies to compete for consumers along with you, and there will always be someone who offers your product cheaper, faster and with more perks than you. When that happens, you must find a way to set yourself above the rest. Customer service is a great way to do that.
You’ve decided to start an ethics training program, and now you’re trying to figure out ways to implement it. You must consider your employees’ available time as well as the costs to your organization.
It's a fact: Employees want to work for organizations that offer quality professional development. One long-term study found that 74% of workers polled wanted more professional development in their place of employment. They felt they weren’t meeting their full potential in the workplace because of a lack of professional development.
Are you using an employee skills assessment with your present and prospective leaders?
Building such a questionnaire can appear easy, but if you want one that is truly effective and provides insight into the skills and qualities of your leaders, you should take the time to make a comprehensive employee skills assessment questionnaire.
There are many assessments on the market that are general and, honestly, pretty unhelpful. You want one that will give you useful, in-depth feedback on your leaders. Effective employee skills assessments need to delve into the crucial elements that can build a foundation for a strong employee as well as a great leader.